Frequently Asked Questions
How will my product(s) be shipped?
Product(s) will be shipped UPS to mailing addresses only. We do not ship to P.O. Boxes.
What is the delivery time for my order?
Orders will be shipped within 3 to 5 business days.
What do I have to do for returns?
Please email us for your return first. Return at your own expense within 30 days. Return the unused portion in original packaging, with your invoice, an explanation as to why it is returned, sign and date. We offer you a replacement without charge the same item, credit toward the purchase of another GNLD product, or a full refund of the purchase price. We do not refund the shipping or tax if taxable.
Will I get a tracking number?
The Tracking Number will be emailed to your email address when shipped.
What are the shipping locations?
U.S., Alaska and Hawaii
What form of payment is accepted?
We accept PayPal, Google Checkout and All Major Credit Cards (Master Card, Visa, Amex and Discover).
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We ship only to the U.S.
